Review of Grand Parker
Established in 2011, Grand Parker casino is owned and run by Milore Ltd. They operate in U.S dollars exclusively and cater mainly for the U.S market. It has 95 games to choose from and offer welcome bonuses which are geared towards slot players mainly. 24/7 customer support via Live chat, telephone and email means that help is always on hand should you need it. Flash versions of all their games mean that it’s very simple to get started playing at Grand Parker Casinos. They also offer free versions of all their games for players to try out as well and are registered as a ‘Responsible Gaming Advocate’ meaning they provide support to anyone of their customers found to be suffering from a gambling related addiction.
Having only 95 games this casino offers one of the smallest varieties in terms of game types. To illustrate how this is split, of all 95 games 61% are slots, 24% are Video Poker and 15% are Table games. Being geared towards the slot player mainly, here you can find some really big progressive jackpots, some even in excess of $1,000,000. Grand Parker Casinos RNG’s have been checked and certified for fairness by Technical Systems Testing (TST) ensuring compliance with industry standards but there was no sign of the famous eCOGRA certification at this online casino.
All the games at Grand Parker have been developed by ‘Real Time Gaming’ and it is easy and fast to download all of their programs straight to your computer. Although there’s no dedicated Mac OS versions of their games, they are available as instant play Flash versions; sadly they are not compatible with mobile devices as of yet.
All deposits to Grand Parker casino are made in U.S Dollars and your own native currency is converted into dollars at whatever the current exchange rate is on the day. The odd thing here is that even though it’s geared towards the American market, some of the payment options aren’t available in the U.S meaning you’ll be getting out your trusty Credit Card to deposit if you’re a citizen of the United States. Overall though they offer a wide variety of payment options that include Visa, MasterCard, Neteller, Skrill, Ukash, ClickandBuy, EcoCard, and ClicktoPay. The minimum deposit is $21.
At Grand Parker they have a dedicated customer service department and you are able to contact with them toll free 24/7 via the Phone, on Live chat as well as via email. Their representaives are on hand to answer a wide variety of questions and to offer help on depositing, withdrawals and welcome bonus structures.
At Grand Parker they operate a 3 tiered V.I.P programme offering 3 distinct levels which are grouped individually and titled Grand Suite, Villa and Luxury Lounge. Upon entry to any of these groups you receive exclusive no deposit bonuses, high deposit bonuses and free comp points. They also offer priority customer support via a special VIP support team and provide you with unique VIP only bonus codes each month.
Our Verdict on Grand Parker Casino
The main draw of this casino seems to be the huge welcome bonus. They offer great games but the downside is they are geared towards slot players. The bonuses offered here are huge in term of their casino size and the amount of years they’ve been open. In respects to the fact they are a small online casino and as such they do not offer a platform that operates across all computer operating systems. With all payments and deposits made in U.S dollars they attract a lot of American casino fans, but if you’re outside of the U.S they will process payments from your own currency into dollars using the current exchange rate on the day. Customer service seems to be pretty slick across the board with a fast response to all queries regarding games, bonuses and deposits. They have a really good V.I.P programme here, one that progresses as you do and they offer some really fantastic V.I.P exclusives. This is nice because it rewards you really well for loyalty.
Overall it’s a nice online casino to play at, mainly it has to be said because of the enormous welcome bonuses on offer and the fantastic V.I.P system but also because customer service does matter and they do provide a really good service in that respect. If you’re a hardcore slot player and a bonus/VIP aficionado than this is definitely the online casino for you.